Services subject to all applicable service terms and conditions, subject to change. Account credentials may be required to stream some TV content online. Channel and HD programming availability based on level of service and location. General Terms: TV: TV equipment required charges may apply. Taxes, fees, and surcharges (broadcast surcharge up to $23.20/mo) extra and subject to change during and after the promotional period installation/network activation, equipment and additional services are extra. Spectrum TV Select Signature promotion price is $59.99/mo standard rates apply after yr 1. #Limited time offer subject to change valid to qualified residential customers who have not subscribed to any services within the previous 30 days and who have no outstanding obligation to Charter. * Limited time offer subject to change valid to qualified residential customers who have not subscribed to any services within the previous 30 days and who have no outstanding obligation to Charter. When compared separately, Frontier’s fiber customer’s were much more satisfied with their service, giving an overall satisfaction score of 3.8, while DSL customers rated their overall service 3.3. Frontier’s ratings combine both fiber and DSL customers. What’s startling here is that Spectrum increases its prices after 12 months whereas Frontier does not, yet Frontier has a slightly lower pricing score than Spectrum. It ranks in the bottom half across the board, with its strongest point being price satisfaction. Still, Spectrum has some of the cheapest post-promo prices you’ll find for cable internet service.įrontier returns to our survey after missing out last year. Its weakest link is price satisfaction, which is understandable given prices go up around $25 after a year. Spectrum ranks second in speed satisfaction, with a score above the national average when it comes to meeting the advertised speeds. Spectrum takes the third spot for overall satisfaction out of 13 national internet providers in our latest customer satisfaction survey.
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